Frequently Asked Questions (FAQ)

Aug 31, 2022

1. How do I book an adventure with Wisconsin Adventures?

Booking an adventure with Wisconsin Adventures is quick and easy. Simply visit our website and navigate to the Booking page. Select your desired adventure, choose the date and time, and follow the instructions to complete your reservation. You can also contact our friendly customer service team who will be happy to assist you in booking your adventure over the phone or through email.

2. What adventures does Wisconsin Adventures offer?

Wisconsin Adventures offers a wide range of thrilling experiences for all adventure enthusiasts. Whether you're looking for hiking, kayaking, zip-lining, or camping, we have it all. Explore the breathtaking landscapes of Wisconsin with our experienced guides who will ensure your safety and provide you with an unforgettable experience.

3. Are the adventures suitable for beginners?

Yes, we welcome beginners on most of our adventures. Our highly trained guides will provide thorough instructions and safety briefings before each activity to ensure everyone has a safe and enjoyable experience. However, please check the individual adventure descriptions on our website or contact our team if you have specific concerns or limitations.

4. What should I bring for the adventure?

For most adventures, we recommend bringing comfortable outdoor clothing and footwear. It's essential to dress appropriately for the weather conditions, so layers and waterproof gear are advised. Don't forget to bring a water bottle, sunscreen, insect repellent, and any necessary medications. Specific adventure requirements such as helmets or life jackets will be provided by Wisconsin Adventures.

5. Is there an age limit for the adventures?

The age requirements vary depending on the adventure. While some adventures are suitable for all ages, others may have certain restrictions due to safety considerations. Please refer to the adventure descriptions on our website for age requirements and contact our team if further clarification is needed.

6. Can I bring my own equipment?

In most cases, it is recommended to use the equipment provided by Wisconsin Adventures to ensure consistency in safety standards. However, if you have your own equipment and would like to use it, please discuss this with our team in advance. They will assess if your equipment meets the necessary safety requirements and can be used during the adventure.

7. What is the cancellation policy?

Our cancellation policy may vary depending on the adventure and specific circumstances. Generally, we offer a full refund for cancellations made at least 24 hours before the scheduled adventure. However, please review the cancellation policy stated during the booking process or contact our team directly for more information regarding your specific adventure.

8. Are gift certificates available?

Yes, we offer gift certificates for Wisconsin Adventures. They make great gifts for friends, family, or colleagues who love outdoor adventures. You can purchase gift certificates on our website or contact our team, and we will assist you in selecting the perfect adventure and customizing the gift certificate according to your preferences.

9. Can I make changes to my reservation?

Changes to your reservation may be possible, depending on availability and the type of adventure you've booked. We understand that circumstances can change, so please contact our customer service team as soon as possible to discuss any modifications you would like to make. We'll do our best to accommodate your request.

10. Can I get a refund if the weather is bad?

Wisconsin Adventures prioritizes the safety and well-being of our participants. If adverse weather conditions pose a risk or hinder the adventure experience, we may need to reschedule or cancel the activity. In such cases, our team will work with you to find a suitable alternative or provide a full refund.

Explore Wisconsin's stunning natural beauty and create lasting memories with Wisconsin Adventures. Whether you're seeking adrenaline-pumping adventures or a peaceful retreat into nature, we have the perfect experience for you. Book your adventure today and embark on an unforgettable journey with us.